Win-Back Email Template — Trial Ended

A serious, no-spin re-engagement email for lapsed trial users, with a gradient hero, a 30-day extended-trial offer, and a recap of what they accomplished.

Re-engagement saaswith-couponwin-backtrial

The prompt

Two ways to build this email in plain language. The fastest is Temway's in-editor assistant — open the chat drawer in the email editor and paste the recipe below. Or connect Claude or ChatGPT via Temway's MCP and paste it there; the agent builds the email step by step. Either way, adapt the copy and colors to your brand.

  • An email is a top-to-bottom stack of blocks — the recipe follows that order.
  • A [layout] step becomes a single image (great for heroes); everything else stays live text and links.
  • Theme the footer to match — the recipe's last step does exactly that.

Want this exact email? Click Use this template below to clone it into your workspace, then ask the in-editor assistant to rebrand it. Over MCP, tell your agent to clone the Temway share qVfXFeJmBGsuiq0KPFZsg and rebrand. For the full model, point an MCP agent at get_conceptemail-structure, layouts-vs-emails, design-recipes.

A direct, no-spin comeback email for users whose free trial just ended. A cool indigo gradient hero leads with the honest truth (“your trial ended”), then pivots to what they accomplished, what they’d lose, and a clear path back with an extended-trial code. For B2B SaaS audiences who appreciate plain talk over breathless hype.

Snapshot

  • Goal: re-engage a user whose trial just ended with a clear, generous comeback offer.
  • Audience & tone: B2B users who tried the product and lapsed. Direct, professional, no hype — respectful of their time and intelligence.
  • Palette: page #f8fafc · container #ffffff · text #0f172a / #475569 (muted) · accent indigo #4f46e5
  • Font: "Trebuchet MS", Helvetica, sans-serif
  • Artwork: one gradient-hero layout hero (rasterized image); everything below is native and clickable.

Build recipe

Each step is one block in the flat stack, top to bottom. [native] = a real email block. [layout] = a free-form layout embedded as a single image.

  1. [layout] Gradient hero — apply the gradient-hero layout template; recolor gradient to indigo (#4f46e5#6366f1) over #f8fafc. Overlay copy: eyebrow “YOUR TRIAL ENDED”, heading “Pick up where you left off”, subline “Your work is still here — and we’d like to give you more time with it.” Text-only artwork — the working CTA is step 9.
  2. [native] Heading — text. “Here’s what you’d lose”. fontSize: 22, fontWeight: 700, color #0f172a, center, generous top padding.
  3. [native] Body — text. “Your trial ended, but your projects, integrations, and history are all preserved. Here’s what’s waiting when you come back:” fontSize: 16, color #475569, center, lineHeight: 1.7.
  4. [native] Recap bullet — text. ”• 3 unfinished projects in your workspace”. fontSize: 15, color #0f172a, left, tight padding. One bullet per block — one visual style each.
  5. [native] Recap bullet — text. ”• 2 connected integrations ready to sync”. fontSize: 15, color #0f172a, left, tight padding.
  6. [native] Recap bullet — text. ”• 14 days of activity history”. fontSize: 15, color #0f172a, left, tight padding.
  7. [native] Offer eyebrow — text. “ANOTHER 30 DAYS, ON US”. fontSize: 13, fontWeight: 700, color #4f46e5, letterSpacing: 2, textTransform: uppercase, center, generous top padding.
  8. [native] Code display — text. “COMEBACK30”. fontSize: 32, fontWeight: 800, color #4f46e5, center, 4px letter-spacing, tinted backgroundColor: #f8fafc, generous padding (native text — oversized + copyable).
  9. [native] CTA — button. Label “Reactivate my workspace”, indigo #4f46e5 fill, white text, rounded, center.
  10. [native] Fine print — text. “Code activates a 30-day extended trial. No card required. Available for 14 days.” fontSize: 12, color #475569, center.
  11. [native] Footer — text. “Threadline · 548 Market Street, San Francisco CA 94104 · [Help Center] [Status] [Contact]”. fontSize: 12, color #475569, center, link color indigo #4f46e5. Custom text footer for the fictional brand.

Make it yours

  1. Swap the offer (COMEBACK30, 30-day extension) for your actual comeback deal — discount, extended trial, or skipped credit-card step.
  2. Replace the recap bullets with the real artifacts your users left behind (projects, files, draft campaigns). Specificity converts.
  3. Recolor the indigo hero + accent to your brand — the gradient recolors with it.
Use this template