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AI Assistant

Temway’s in-editor AI assistant is a chat drawer inside the email and layout editors. Describe what you want in plain language and it builds and refines your email on the canvas — adding blocks, rewriting copy, restyling elements, and applying your branding — while you watch each change land.

It works the moment you open it, on every plan, using Temway’s shared AI model — no key, no setup beyond your Temway account. Want faster responses, no shared rate limit, or a specific provider and model? Connect your own AI key (Anthropic, OpenAI, or any OpenAI-compatible provider) and the assistant switches to it automatically.

For the why-it-matters angle and how it compares to connecting an external assistant, see The In-Editor AI Assistant.

How the assistant works

  • Works immediately. Every workspace can chat with the assistant right away, on every plan, using Temway’s shared model — there’s nothing to connect first.
  • Your own key is an upgrade, not a requirement. Connect an Anthropic, OpenAI, or OpenAI-compatible key and the assistant switches to it automatically: faster responses, no shared rate limit, and you pick the exact model.
  • Your key is encrypted at rest. Once saved, a key is encrypted with AES-256-GCM and only decrypted on Temway’s server for the single moment a turn needs it. Your browser only ever holds a short, masked preview (the last few characters) — never the plaintext.
  • Keys are shared across the workspace — or the whole team. A key added by one editor is available to every member of that workspace. An owner or admin can instead mark a key available to every workspace on the team, so one Anthropic or OpenAI key covers every client an agency manages. You can keep several keys on hand and switch between them — and between models — from the drawer.
  • The assistant shares the canvas safely. It takes the edit lock on the email it’s working on, so its changes and yours never collide. You can stop a response mid-stream, take the lock back, and finish by hand whenever you want.

Using the assistant

  1. Open the assistant drawer inside the email or layout editor.
  2. Describe what you want in plain language — for example, “Build a welcome email from my branding: a hero headline, a short intro, one button linking to signup, and our social block at the bottom.”
  3. Watch each change land on the canvas. The assistant works one step at a time, and each step is listed in the chat.
  4. Refine in small steps — one change per message (“shorten the intro to two sentences”, “give the button a larger shadow”). Small steps are easy to review and undo.
  5. To interrupt, hit stop. The edit lock returns to you so you can finish by hand.
  6. When it’s ready, preview, then export the HTML or push to your ESP.

Connecting your own AI key (optional)

Add a key when you want faster responses, no shared rate limit, or a specific provider and model.

  1. Open Settings → AI Assistant.
  2. Pick a provider: Anthropic, OpenAI, or OpenAI-compatible (for example, a local Ollama install).
  3. Paste your key and save. Temway validates the key against the provider before saving — if it’s invalid or typoed, you’ll know immediately.
  4. The key is encrypted and stored, and the drawer switches to it automatically — pick the model you want from its selectors.

An owner or admin can also check “available to all workspaces on this team” when adding a key, so the same key works for every client workspace on the team instead of just this one — useful for an agency paying for AI usage from a single account rather than re-adding the same key per client.

You can add more than one key (for example, an Anthropic key and an OpenAI key) and switch between them in the assistant drawer.

Providers

ProviderWhat to enter
AnthropicAn Anthropic API key from your console account.
OpenAIAn OpenAI API key from your OpenAI account.
OpenAI-compatibleAny provider that speaks the OpenAI API — including a local Ollama install. Enter the key (if any) and the base URL the assistant should call.

Tips

  • Set up branding first. “Use my branding” only works if your colors, fonts, and logo are filled in.
  • One change per message. It’s easier to review and undo than stacking five edits in one prompt.
  • Give real content, not placeholders. “Add a button labeled ‘Start free’ linking to temway.com/signup” beats “add a button.”
  • You can stop mid-response. If the assistant heads the wrong way, hit stop and redirect — no need to wait.
  • Keys are workspace-scoped by default. Anyone in the workspace can use a key once it’s added; there’s no per-seat AI billing. An owner or admin can widen a key to the whole team instead of adding it to each workspace by hand.

Next steps