Feature Nudge Email Template — Unused Feature Spotlight
A gentle re-engagement email spotlighting an unused feature with a warm hero, clear value bullets, and a single CTA. Designed for SaaS lifecycle teams.
Preview unavailable — view the prompt below.
The prompt
Two ways to build this email in plain language. The fastest is Temway's in-editor assistant — open the chat drawer in the email editor and paste the recipe below. Or connect Claude or ChatGPT via Temway's MCP and paste it there; the agent builds the email step by step. Either way, adapt the copy and colors to your brand.
- An email is a top-to-bottom stack of blocks — the recipe follows that order.
- A
[layout]step becomes a single image (great for heroes); everything else stays live text and links. - Theme the footer to match — the recipe's last step does exactly that.
Want this exact email? Click Use this template below to clone
it into your workspace, then ask the in-editor assistant to rebrand it. Over MCP, tell
your agent to clone the Temway share 34oyUgnhQLaXax7iM-lOX and rebrand. For the
full model, point an MCP agent at get_concept — email-structure,
layouts-vs-emails, design-recipes.
A soft feature-nudge that spotlights one unused capability without nagging. A warm layout hero carries a ring monogram, a feature name, and a hand-drawn underline; a native indigo button does the real work, followed by a short value intro, three benefit bullets, and a low-pressure preference line.
Snapshot
- Goal: re-engage a user by introducing a feature they haven’t tried.
- Audience & tone: inactive-but-not-churned SaaS users. Warm, helpful, no urgency.
- Palette: page
#ecedee· container#ffffff· text#111827/#6c7079(muted) · accent#4338ca - Font:
Verdana, Geneva, sans-serif - Artwork: free-form layout hero — A hollow ring monogram over a tracked kicker and a plain-set feature name, closed by a short rule. No photograph — the feature is described in native text below., 600×240 canvas. Everything below it is native, selectable, clickable.
Build recipe
Each step is one block in the flat stack, top to bottom.
[native]= a real email block.[layout]= a free-form layout embedded as a single image.
- [layout] Layout hero — build a free-form composition (600×240) via
create_layout+set_layout_content. A hollow ring monogram over a tracked kicker and a plain-set feature name, closed by a short rule. No photograph — the feature is described in native text below. Alt text: “Feature spotlight: Smart Reminders”. - [native] Primary CTA — button. Label “Try Smart Reminders now”, fill
#4338ca, color#ffffff, shapeStyle: ‘0_1’, left. - [native] Story title — text. “Why it’s worth two minutes”, fontSize: 20, color
#111827, left. - [native] Body copy 1 — text. “It quietly nudges you before a task’s due date, so nothing slips through unnoticed.”, fontSize: 16, color
#111827, left. - [native] Body copy 2 — text. “Set it once — it fires on its own, with no checklist to maintain.”, fontSize: 16, color
#111827, left. - [native] Body copy 3 — text. “Nothing hides — due dates surface on their own, even in a long list.”, fontSize: 16, color
#111827, left. - [native] Body copy 4 — text. “Stays out of the way — quiet until you actually need it.”, fontSize: 16, color
#111827, left. - [native] Rule — divider. full-measure rule, 1px, color
#e9e9e9. - [native] Body copy 5 — text. “No need to change anything today — or update your preferences or unsubscribe any time.”, fontSize: 14, color
#6c7079, left. - [native] Footer rule — divider. short (96px) rule, 1px, color
#e9e9e9. - [native] Footer social — social. Icon row, social.color
#4338ca, style circle-outline, center. - [native] Footer address — address. Postal address + unsubscribe, address.color
#6c7079, address.fontFamilyVerdana, Geneva, sans-serif, center.
Make it yours
- Swap “Smart Reminders” (hero headline, button label, and intro) for the feature you’re nudging.
- Rewrite the three benefit bullets to match your feature’s actual value.
- Recolor the indigo accent (
#4f46e5) to your brand, applied in the hero monogram and underline, the button, and the footer.
About re-engagement email templates
A re-engagement email targets one specific, identifiable moment: someone stopped opening. The job is to re-earn attention with a real incentive or a clean exit — not to guilt-trip a subscriber back with vague "we miss you" copy that never says why it's being sent now.
See all re-engagement templates →How long should someone be inactive before sending a re-engagement email?
Most teams trigger a win-back after 30-90 days of no opens or logins — long enough to be a genuine lapse, not so long that the incentive has to be unreasonably large to work.
What makes a re-engagement email different from a regular promotional send?
It has to acknowledge the gap directly — "it's been a while" — rather than pretending nothing changed. The templates below open with that acknowledgment before the offer.
Should a win-back email always include a discount?
Not necessarily — the templates below pair an incentive for commerce win-backs, but the nonprofit volunteer and donor comeback template leans on reconnection and impact instead of a discount.
What should happen if someone doesn't respond to a re-engagement email?
Plan a follow-up suppression or list-cleanup step outside the email itself — a re-engagement template's job is the ask, not the list hygiene that follows it.