Feature Nudge Email Template — Unused Feature Spotlight

A gentle re-engagement email spotlighting an unused feature with a warm hero, clear value bullets, and a single CTA. Designed for SaaS lifecycle teams.

Re-engagement saasfeature-nudgecta

The prompt

Two ways to build this email in plain language. The fastest is Temway's in-editor assistant — open the chat drawer in the email editor and paste the recipe below. Or connect Claude or ChatGPT via Temway's MCP and paste it there; the agent builds the email step by step. Either way, adapt the copy and colors to your brand.

  • An email is a top-to-bottom stack of blocks — the recipe follows that order.
  • A [layout] step becomes a single image (great for heroes); everything else stays live text and links.
  • Theme the footer to match — the recipe's last step does exactly that.

Want this exact email? Click Use this template below to clone it into your workspace, then ask the in-editor assistant to rebrand it. Over MCP, tell your agent to clone the Temway share 34oyUgnhQLaXax7iM-lOX and rebrand. For the full model, point an MCP agent at get_conceptemail-structure, layouts-vs-emails, design-recipes.

A soft feature-nudge that spotlights one unused capability without nagging. A warm layout hero carries a ring monogram, a feature name, and a hand-drawn underline; a native indigo button does the real work, followed by a short value intro, three benefit bullets, and a low-pressure preference line.

Snapshot

  • Goal: re-engage a user by introducing a feature they haven’t tried.
  • Audience & tone: inactive-but-not-churned SaaS users. Warm, helpful, no urgency.
  • Palette: page #ecedee · container #ffffff · text #111827 / #6c7079 (muted) · accent #4338ca
  • Font: Verdana, Geneva, sans-serif
  • Artwork: free-form layout hero — A hollow ring monogram over a tracked kicker and a plain-set feature name, closed by a short rule. No photograph — the feature is described in native text below., 600×240 canvas. Everything below it is native, selectable, clickable.

Build recipe

Each step is one block in the flat stack, top to bottom. [native] = a real email block. [layout] = a free-form layout embedded as a single image.

  1. [layout] Layout hero — build a free-form composition (600×240) via create_layout + set_layout_content. A hollow ring monogram over a tracked kicker and a plain-set feature name, closed by a short rule. No photograph — the feature is described in native text below. Alt text: “Feature spotlight: Smart Reminders”.
  2. [native] Primary CTA — button. Label “Try Smart Reminders now”, fill #4338ca, color #ffffff, shapeStyle: ‘0_1’, left.
  3. [native] Story title — text. “Why it’s worth two minutes”, fontSize: 20, color #111827, left.
  4. [native] Body copy 1 — text. “It quietly nudges you before a task’s due date, so nothing slips through unnoticed.”, fontSize: 16, color #111827, left.
  5. [native] Body copy 2 — text. “Set it once — it fires on its own, with no checklist to maintain.”, fontSize: 16, color #111827, left.
  6. [native] Body copy 3 — text. “Nothing hides — due dates surface on their own, even in a long list.”, fontSize: 16, color #111827, left.
  7. [native] Body copy 4 — text. “Stays out of the way — quiet until you actually need it.”, fontSize: 16, color #111827, left.
  8. [native] Rule — divider. full-measure rule, 1px, color #e9e9e9.
  9. [native] Body copy 5 — text. “No need to change anything today — or update your preferences or unsubscribe any time.”, fontSize: 14, color #6c7079, left.
  10. [native] Footer rule — divider. short (96px) rule, 1px, color #e9e9e9.
  11. [native] Footer social — social. Icon row, social.color #4338ca, style circle-outline, center.
  12. [native] Footer address — address. Postal address + unsubscribe, address.color #6c7079, address.fontFamily Verdana, Geneva, sans-serif, center.

Make it yours

  1. Swap “Smart Reminders” (hero headline, button label, and intro) for the feature you’re nudging.
  2. Rewrite the three benefit bullets to match your feature’s actual value.
  3. Recolor the indigo accent (#4f46e5) to your brand, applied in the hero monogram and underline, the button, and the footer.
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About re-engagement email templates

A re-engagement email targets one specific, identifiable moment: someone stopped opening. The job is to re-earn attention with a real incentive or a clean exit — not to guilt-trip a subscriber back with vague "we miss you" copy that never says why it's being sent now.

See all re-engagement templates →

How long should someone be inactive before sending a re-engagement email?

Most teams trigger a win-back after 30-90 days of no opens or logins — long enough to be a genuine lapse, not so long that the incentive has to be unreasonably large to work.

What makes a re-engagement email different from a regular promotional send?

It has to acknowledge the gap directly — "it's been a while" — rather than pretending nothing changed. The templates below open with that acknowledgment before the offer.

Should a win-back email always include a discount?

Not necessarily — the templates below pair an incentive for commerce win-backs, but the nonprofit volunteer and donor comeback template leans on reconnection and impact instead of a discount.

What should happen if someone doesn't respond to a re-engagement email?

Plan a follow-up suppression or list-cleanup step outside the email itself — a re-engagement template's job is the ask, not the list hygiene that follows it.