Customer Story Email Template — Quote Plate With Portrait
A corporate customer-story announcement built on a hairline-bordered plate: a quotation mark, the quote at lead size, an attribution, a five-star row, and a portrait breaking the plate edge.
Preview unavailable — view the prompt below.
The prompt
Two ways to build this email in plain language. The fastest is Temway's in-editor assistant — open the chat drawer in the email editor and paste the recipe below. Or connect Claude or ChatGPT via Temway's MCP and paste it there; the agent builds the email step by step. Either way, adapt the copy and colors to your brand.
- An email is a top-to-bottom stack of blocks — the recipe follows that order.
- A
[layout]step becomes a single image (great for heroes); everything else stays live text and links. - Theme the footer to match — the recipe's last step does exactly that.
Want this exact email? Click Use this template below to clone
it into your workspace, then ask the in-editor assistant to rebrand it. Over MCP, tell
your agent to clone the Temway share h6ROYNpnM9qBgBot-8KbM and rebrand. For the
full model, point an MCP agent at get_concept — email-structure,
layouts-vs-emails, design-recipes.
The email that says someone else thinks you are good, and then gets out of the way. A hairline-bordered plate holds the quote at reading size with the customer’s portrait straddling its left edge — half on the panel, half on the paper — so the two planes are tied together rather than stacked. The score is written in copy beside five whole stars, not faked with a clipped row.
Snapshot
- Goal: put one credible customer quote in front of a considered audience, with a link to the full story.
- Audience & tone: enterprise prospects and existing accounts. Measured, specific, credentialed — a named person at a named company, no anonymous praise.
- Palette: page
#ecedee· container#ffffff· text#111827/#6c7079(muted) · accent#1e3a8a - Font:
Georgia, Times New Roman, serif - Artwork: none — fully native blocks.
Build recipe
Each step is one block in the flat stack, top to bottom.
[native]= a real email block.[layout]= a free-form layout embedded as a single image.
- [native] Logo — logo. Brand mark, left-aligned.
- [native] Kicker — text. “Customer story”, fontSize: 14, color
#1e3a8a, left, uppercase. - [native] Headline — text. “A two-day turnaround, down from nine”, fontSize: 36, color
#111827, left. - [native] Body copy 1 — text. “One shared component library replaced three separate tools across four regional teams.”, fontSize: 16, color
#111827, left. - [native] Story title — text. “How they use it”, fontSize: 20, color
#111827, left. - [native] Body copy 2 — text. “Legal review now happens inside the tool itself, so nothing has to be typed a second time by anyone else.”, fontSize: 16, color
#111827, left. - [native] Standfirst — text. “Two days, not nine.”, fontSize: 20, color
#111827, left. - [native] Fine print — text. ”— Morgan Lee, Operations · 4.7 from 214 reviews”, fontSize: 12, color
#6c7079, left. - [native] Primary CTA — button. Label “Read the full story”, fill
#1e3a8a, color#ffffff, shapeStyle: ‘0_1’, left. - [native] Body copy 3 — text. “Want the same walkthrough for your own team? Reply and we will schedule thirty minutes.”, fontSize: 14, color
#6c7079, left. - [native] Footer rule — divider. short (96px) rule, 1px, color
#e9e9e9. - [native] Footer social — social. Icon row, social.color
#1e3a8a, style circle-outline, center. - [native] Footer address — address. Postal address + unsubscribe, address.color
#6c7079, address.fontFamilyGeorgia, Times New Roman, serif, center.
Make it yours
- Use a real named person with a real portrait and their written permission. An anonymous quote over a stock face costs more credibility than it buys.
- Keep the quote to two sentences. It is set at reading size rather than display scale, so length is the only thing that can break the plate.
- State the score honestly in the note beside the stars — the row always draws five whole stars, so “4.8 · 126 reviews” is the part doing the work.
About announcements email templates
An announcement earns its own send when it's time-sensitive or significant enough to need full attention on its own subject line — a launch, a leadership change, a funding round, or a policy update, rather than one more line in the next newsletter issue.
See all announcements templates →What kind of news deserves a standalone announcement email instead of a newsletter mention?
Anything time-sensitive or significant enough to need its own subject line and full attention — a launch, a leadership change, a funding round, or a policy update that changes how customers use your product.
How long should a product-update announcement be?
Long enough to explain what shipped and why it matters, short enough to read in under a minute — the templates below separate a short "what's new" summary from optional deeper detail below it.
How do I announce a leadership change without it feeling like a press release?
The new-CEO and leadership templates below lead with a short, human bio and a direct quote rather than a formal title-and-tenure rundown.
Should an announcement email include a call to action?
Not always — a policy update or leadership announcement can stand on its own, while a product-launch announcement should point to one clear next step, like trying the feature or booking a demo.